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A fixed processing fee will be applied for every approved Insta-Cash, Balance Transfer, and Convert-to-Installment transactions. Php 500 via electronic channels (EastWest System Tech Assistant chatbot/ESTA, EastWest Online and EastWest mobile banking app/EasyWay) or Php 1,000 via our Customer service-assisted or telesales agent-assisted call (inbound or outbound).