A Service Manager is responsible in overseeing the over-all operations of the store as the primary channel in servicing customers’ requirements. He/she is expected to provide excellent customer service; be compliant to internal control/policies as well as regulatory – i.e. BSP, AMLC requirements. He/she shall coach the branch team on the relevant regulations, policies, and procedures to achieve continuous improvement in operational knowledge.
Requirement/s:
- With at least seven (7) years of working experience in the related field is required for this position.
- Must have relevant experience in handling Branch Operations.
- Must have extensive knowledge about general banking laws and regulations
- With good people management skills
Location
Meto Manila and Provincial Stores
Department
Retail Banking