Customer Service

Copy

For lost card report and additional services, contact EastWest through:

ESTA chatbot
www.ewlend.com/esta

24-hour Priority Hotline
+63288881788

24-hour Lost Card Hotline
+63288881788 (press 3)

Customer Service E-mail
cards@eastwestbanker.com

Customer Service Text Facility
EWBCC<space><your message> and send to (0917) 888-1700

Note: E-mail and text facilities are available from Mondays-Fridays from 8:30 AM to 5:30 PM. All requests received after 5:30 PM or during holidays/weekends will be responded to on the next banking day.